Coalition Chicago

Local SEO Relaunch + Growth Website Case Study

Client snapshot

1-2 location (owner-operator, 1–2 locations)

Industry

Chicago

Location

Local SEO + conversion-focused website rebuild

Channel

Challenge

Coalition originally engaged us for local SEO 4–5 years ago, then tried to run growth in-house. After leaving, new member acquisition declined, and lead flow became less consistent. They came back to rebuild a predictable acquisition system with two priorities:

  • restore member acquisition + lead generation, and
  • upgrade web presence for growth (design + conversion built-in), targeting a 3%–4% site conversion rate.

They also set a performance goal to improve client acquisition by ~13%.

Strategy

1) Local SEO relaunch (Google Business Profile + local signals)

  • Rebuild local visibility and consistency after the in-house gap.
  • Strengthen discovery and conversion from map/local intent searches to drive member inquiries.

2) Website rebuild for conversion

  • Re-architected the site with a singular goal: turn local demand into actions (calls, form fills, consultations).
  • Designed pages around clarity, trust, and “next step” behavior to support the 3%–4% conversion target.

3) Offer mix support (membership → personal training)

  • Website and local messaging structured to support both the $180–$200 membership path and the higher-value $300+ personal training path.

Outcome metrics (targets + unit economics)

  • Website conversion target: 3%–4%
  • Client acquisition improvement goal: ~13%
  • Estimated LTV (conservative):~10 months
    • Membership LTV value: ~$1,800–$2,000 per member (based on AOV range)
  • Target CAC: ~$200 per new member
  • Growth leverage: Increasing personal training volume improves revenue per client without needing proportional lead increases (PT AOV $300+).

Outcome

Coalition Chicago is positioned to regain momentum with a refreshed local SEO foundation and a growth-focused website built to convert—restoring lead flow, improving acquisition efficiency, and creating a clearer path to expand personal training revenue.